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What we are learning about AI in the dealership
Flai raises $27M led by Base10 Partners to automate car dealership operations
What started with automating dealership communications has become something much bigger. Today, Flai is increasingly doing the operational work behind them.
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12 BDC Metrics That Drive Dealership Revenue
Your dealership is losing money from missed calls and no-shows. Track these 12 BDC metrics to capture more revenue and boost appointments.
AI BDC for Dealerships: Automation Software & ROI (2026)
An AI BDC automates dealership calls, texts, and emails 24/7. Learn what makes it different from chatbots and how it actually books appointments.
AI Follow-Up Automation for Car Dealerships: Close More Leads
AI follow-up helps car dealerships close more leads by responding faster, persisting longer, and booking more appointments. See real case studies.
AI Voice Agents for Car Dealerships: 12 Questions (2026)
Buying AI voice agents for your car dealership? This guide covers the 12 critical questions, ROI math, and red flags to avoid before you sign anything.
Best AI Tools for Car Dealerships in 2026: What Actually Works
Your dealership loses $1M yearly from missed calls. This 2026 AI guide shows how to capture every lead, book 24/7, and add $80-100K monthly profit.
AI in Dealership Service Departments: What's Working in 2026
AI answers every service call instantly, books appointments 24/7, and drives measurable profit. Real case studies with $80k-$100k monthly impact.
AI BDC vs In-House BDC: Cost & ROI Compared (2026)
Compare AI vs in-house BDC costs with real data: 24/7 coverage, appointment value, and ROI math that works for dealerships in 2026.
Automotive Email Marketing for Dealerships: Templates & ROI (2026)
10 automotive email marketing templates, real ROI formulas with worked examples, and 2026 deliverability rules every dealership needs.
Automotive BDC Scripts: Dealership Playbook (2026)
Copy-ready automotive BDC scripts for every call type, plus SMS and email templates. The 7-block system books 75% of phone leads as appointments.
Best After-Hours Answering for Dealerships (2026)
Dealership after hours answering service guide: Stop losing $1M+ yearly to missed calls. Book appointments 24/7, not just voicemail messages.
Best AI Receptionist for Car Dealerships (2026)
See how AI receptionists help car dealerships answer every call, book more appointments, and capture up to $100K monthly profit.
Call Center Overflow Solutions for Car Dealerships, Compared
Stop losing $853K annually from missed calls. Compare call overflow solutions for dealerships and learn how AI handles every call 24/7 in 2026.
Car Dealership Phone Scripts That Book Appointments (2026)
Ready-to-use car dealership phone scripts for service and sales, plus a QA scorecard and the proven word tracks that turn callers into booked appointments.
Dealership CSI Scores: How to Improve Them (2026)
Learn how to improve CSI scores at your dealership with data-backed strategies: better call handling, updates, first-time fixes, and AI tools.
Dealership Call Tracking: The 2026 Automotive Playbook
Dealership call tracking reveals what actually kills revenue: 31.8% hold abandonment, unreturned voicemails, missed connections. Here is how to fix it.
Dealership Customer Experience Statistics (2026)
Dealership customer experience stats that matter in 2026. Real numbers on phone performance, lead response, service retention, and what works.
Why Dealerships Are Replacing Outsourced Call Centers With AI
Why dealerships are replacing outsourced call centers with AI: real numbers, ROI analysis, and the practical playbook for making the switch.
Car Dealership Phone System: Complete Guide (2026)
Your car dealership phone system is a revenue system. Learn how to stop losing calls, cut hold times, and turn every inbound call into a booked appointment.
Dealership Recall Campaigns: AI Best Practices (2026)
Most dealership recall campaigns fail because of friction, not logistics. Learn how to run campaigns that actually bring customers in.
Dealership Service Appointment Scheduling: Automation Guide (2026)
Learn how to automate service appointment scheduling at your dealership and capture the 64% of customers who still book by phone, 24/7.
Dealership Voicemail: Why It Kills Sales and How to Fix It (2026)
Dealerships miss ~35% of calls and voicemail kills most of them. The 6 reasons it destroys revenue, a 7-step fix plan, and ready-to-use scripts.
15 Fixed Ops Marketing Campaigns That Drive Revenue (2026)
15 fixed ops marketing campaigns that drive service revenue, a 90-day launch playbook, and the system that turns customer responses into booked ROs.
Car Dealership Hold Times: How They Cost You $10K/Month
Dealership hold times cost $10K+ monthly in lost profit. 60% of customers hang up after one minute. Here's how to fix it for good.
How Many Car Dealerships Are in the US? 16,990 (2026 Data)
The US has 16,990 franchised new-car dealerships per 2026 NADA data. Find out why sources report anywhere from 16,990 to 117,000.
How Missed Calls Cost Dealerships $850K+ Per Year
Missed call statistics reveal dealerships lose $850K-$1.17M yearly in service revenue. Calculate your actual cost with real industry data.
How to Improve Dealership Phone Performance (2026 Playbook)
Dealership phone performance playbook: 60-minute audit, 12 KPIs, 2026 benchmarks, and a 30-day plan to lift answer rate and bookings.
How to Increase Dealership Service Appointments (2026)
Recover $1M+ in lost service revenue. Capture 56% of after-hours leads, answer every call in 3 seconds, and increase appointments 40%+ with AI automation.
How to Set Up a BDC at a Dealership (2026)
The practical 2026 playbook for a high-performing dealership BDC — charter, staffing math, scripts, tech stack, KPIs, and a 30/60/90-day launch plan.
Inbound vs Outbound BDC for Car Dealerships (2026)
Inbound vs Outbound BDC: which gap is bleeding your dealership, and how to fix it — staffing math, KPIs, AI BDC framework, and case studies.
Multilingual Customer Service for Dealerships (2026)
1 in 4 new cars goes to a Hispanic buyer, yet only 8% of dealer websites have Spanish content. The 2026 multilingual playbook for dealerships.
How to Reduce Missed Calls at Your Dealership (2026 Playbook)
Learn how to never miss a customer call at your dealership with proven systems that turn every inbound call into booked appointments and revenue.
Speed to Lead Automotive: 2026 Benchmarks, SLAs & Scripts
Dealerships that respond within 15 minutes close 50% more leads. Get 2026 benchmarks, SLAs, templates, and a 30-day speed to lead automotive plan.
What Is Fixed Operations? Dealer Fixed Ops Profit Guide
Fixed operations (fixed ops) drives 50% of dealership profit. Learn what it is, why it matters, and how to maximize service and parts revenue in 2026.
What Is a BDC at a Dealership? Roles & Value
Learn what a BDC in a car dealership does, why dealers use them, and how AI is changing the game. Plus real results from top dealers.
When Do Dealerships Get the Most Calls? Peak-Hour Playbook (2026)
Peak call volume hits dealerships Monday 10-12 AM. 31.8% of customers hang up on hold. Data from 3,000 stores shows when you lose the most revenue.
Why Dealership Callers Hang Up and How to Stop It (2026)
Nearly 1 in 3 unconnected dealership calls end in hangups on hold. Learn why it happens, how to diagnose it fast, and the fixes that cut abandonment.
Automotive Customer Experience Trends for Dealers (2026)
1 in 3 service calls still go unanswered at the average dealer. The 2026 automotive customer experience trends for dealers—and what to do about them.
Car Dealership Marketing Strategies That Drive Real Revenue
Car dealership marketing in 2026 isn't a traffic problem. It's a conversion problem. Fix call handling, speed-to-lead, and service retention to grow revenue.
Service Department Marketing Guide for Dealerships (2026)
Service department marketing fails when campaigns work but phone calls don't. The 90-day fix for dealerships: 8 segments, 12 campaigns, every call captured.
Automotive SEO for Dealers: Outrank Competitors (2026)
A practical guide to automotive SEO for dealers: local search, inventory pages, service SEO, and the operational gap that turns rankings into revenue.
Flai Integrates with Tekion to Enhance Connectivity Across the Automotive Ecosystem
API integration supports data sharing and collaboration for technology partners serving dealers and OEMs.
Flai Secures Additional Seed Funding From Toyota Ventures to Standardize AI-Native Dealerships
We built Flai to fix the friction that costs dealers customers and revenue. Today we're excited to announce Toyota Ventures joined our seed round.
Flai raises $4.5M led by First Round Capital to bring customers to auto dealerships with AI‑powered communications
We built Flai to fix the friction that costs dealers customers and revenue. Today we're excited to announce our seed round.